Each Smol bounce house comes with its own set of accessories, and the exact items may vary depending on the product you choose. However, most of our bounce houses typically include a perfectly sized storage bag that even a bad folding job will fit into, a neutral-colored blower, blower stakes, bounce house stakes, a mallet, sandbags, and a repair kit.

Be sure to check the product page of the specific bounce house you’re interested in for a complete list of what’s included with that product.

Yes! Make sure it is securely anchored in either areas, 6.6 ft (2 meter away from all other objects), and not used in windy or wet conditions. Make sure to read the instruction manual and (cute) warning label in full to make sure you are using the bounce house correctly and safely.

The bounce houses inflate in under a minute. But who’s counting? 

At Smol, we offer two standard bounce house sizes: 6x6 and 8x8. However, we also have a range of bounce houses with different dimensions. Be sure to check the product page for the exact size of the bounce house you’re interested in, as dimensions may vary depending on the style.

Water is not recommended when using the 6x6 or 8x8 bounce houses.

We recommend our Market Splash or Smol Splash for the perfect way to cool down on warm days as you jump, slide, and play for hours. Subtract water and you can have just as much fun with these bounce houses year round!

Yup! All bounce houses besides our Minis will need constant airflow to stay inflated.

Use a damp cloth with a non-flammable, non-toxic cleaner or water to wipe the surface. Make sure the area completely dries before rolling up.

The bounce house may take up to 5 minutes to fully deflate. Your Smol bounce house will pack up smaller if it is fully deflated. You can push out the air while rolling it up to speed up the process. 

We don't advise rolling on it to help deflate it, for safety and you'd look pretty silly.

Totally normal! Air coming out from the seams keeps the bounce house from over-inflating and popping. Do not cover air flow on seams.

If you get a fabric rip, just grab the included repair kit. Please email hello@playsmol.com if you have any questions on repairing your bounce house!

In smaller spaces and indoors the blower will seem louder than outside. Feel free to use it as a white noise machine when not in use. 😉

Make sure the bounce house is completely dry before rolling up and store in the provided bag. Store the bag in a cool, dry place, away from direct sunlight. But somewhere easy to get to, because the kids are going to be begging to set it back up!

We always recommend using your bounce house on soft, dry level ground.

For outdoor use, secure the bounce house by hammering the provided stakes into firm soil or grass using the included mallet. For indoor use or when using on turf, fill the included sandbags with 25 pounds of sand each, then clip them to the sides and back of the bounce house. Sandbags can also be used for additional outdoor anchoring.

There is no continuous blower when using this product, and storage to hide away your cords during play. You can leave it up, or pack it away in minutes with our quick deflate button.

We recommend using your Mini bounce house indoors only. It’s designed to fit perfectly in most spaces!

It’s normal for your bounce house to lose a little air over time. Factors like air pressure, temperature, and the amount of play can all affect this. Just plug it in, refill, and keep the fun going!

Smol currently ships to the US only. Some products may be excluded from shipping to non-continental US and Puerto Rico.

*Free Shipping to the Continental US

Orders typically ship within 1-2 business days. During high volume times orders may take up to 5 business days.

For non-continental U.S. territories, standard shipping time is 7-14 business days, though it may take longer during high-volume periods.

Delivery times will vary for products on preorder, please be sure to check product descriptions for delivery times.

Yes, for select in stock items you can select Express 2 Day or Overnight options. Orders placed before 12 am CST Monday-Thursday will be shipped out the same day.

*Expedited shipping is not available for US territories, Hawaii or Alaska.

We strive to provide the best quality product with a prompt delivery, however if you are unhappy with your order please see the return policy below.

• All unopened/unused Smol products are eligible for returns and exchanges within 30 days of delivery. The customer is responsible for return shipping. Once a return is initiated, the order must be returned within 30 days to be eligible for a refund or exchange.

• Due to safety liabilities any opened or used product cannot be returned or refunded.

• All Smol products are covered by a 6 month limited warranty that includes only factory defects and are only available to those who purchased the product. Those who received the product secondhand are not eligible. Think you’ve received a factory defect? Contact our customer service team at hello@playsmol.com

• If you are missing a part for any product please reach out within 7 business days to our customer service team with your confirmation number at hello@playsmol.com

• All missing orders need to be reported to us within 7 business days. Lost packages are eligible for in store credit or a replacement. 

•  Please note that orders cannot be modified or canceled. We recommend double-checking the items in your cart and your contact information before finishing the checkout process. If you would like to return or exchange your order, you can do so by emailing our team at hello@playsmol.com